Effective Date: Aug 19, 2022
Portabl collects personal information for a variety of purposes, and the kinds of personal information that we collect about you depends on how you use or interact with our Services. (For example, personal information we collect about website visitors is different from the personal information we collect about mobile app users.)
Depending on how you use or interact with our Services, we may collect the following kinds of personal information about you:
Social media handles. If you contact us through a social media platform, we may collect your username or social media handle, or other information about you that is available on social media.
The information described above is generally collected directly from users of our Services – as when you submit information to us through our website, mobile apps, or other Services that we offer.
In some of the cases described above, we will collect information that you submitted to third parties from those third parties. For example, this could be from your bank or other financial services you use, from credit reporting agencies, or through social media sites. We may also collect personal information about you from an identity verification service, if you request Services that require us to confirm your identity, and if your traditional ID (such as a driver’s license) cannot be verified, or if there are other issues confirming your identity.
In addition to the personal information described above, we also collect information automatically, whenever any person visits our website or uses our other Services. This automated technical information, which may also be personal information about you, includes:
To provide the Services and operate our business. We generally use the personal information we collect to manage and operate our business, and to provide our Services, as described in the following purposes of use:
To perform research and analysis, which is used to develop and improve our Services and the delivery of our Services, or to better understand our users’ interest in third-party products and services.
For legal, safety, and security purposes. We may also use personal information to comply with law or for safety and security reasons, as follows:
To create anonymous data. We also use personal information to generate aggregated, deidentified or otherwise anonymous data, which does not directly identify and could not reasonably be used to identify any specific individual. We use this anonymous data to understand, develop, improve, and market our Services, and it may be used or shared with third parties for any lawful purpose.
For other disclosed purposes and with consent. We may also use personal information for other purposes that are disclosed at the time you provide personal information, or purposes where we obtain your consent.
Depending on how you use or interact with our Services, we may share personal information with third parties as follows:
At your direction or with your consent. We may also share your personal information with third parties at your direction or with your consent.
No sale of personal information. We disclose the categories of personal information as described above for our business purposes. We do not sell personal information to third parties.
No disclosures for third parties’ direct marketing. It is our policy not to provide your personal information to third parties for those third parties’ direct marketing purposes, without your consent.
We retain personal data about you for as long as you have an open account with us or as otherwise necessary to provide you with our Services. In some cases, we retain personal information for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. We may further retain anonymous or aggregated information, in a form that does not and could not reasonably be used to identify any specific individual.
In your use and interaction with our Services, you have certain choices and controls with respect to the use of your personal information, which are described here.
We take information security seriously, and we have implemented an information security program that includes physical, technical, and procedural safeguards that are reasonably designed to protect the personal information that we collect or that you may provide to us.
You may store certain of your personal information in a “vault” either on Portabl’s cloud-based systems or on your mobile device. Data stored in either location is encrypted and can only be accessed by you. In addition, we restrict access to any of your personal information stored outside the “vault” to only authorized employees for permitted business purposes, and we require our third-party service providers to protect your personal information and use it exclusively for the purpose of performing certain business functions on our behalf.
However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Although we take steps to secure your information, we cannot ensure or promise that the information you transmit to us will remain secure.
You are also responsible for the security of your Portabl account. You also need to maintain the confidentiality of your personal information too. You should be careful in how you share personal information with others and avoid sending any sensitive personal information through unsecure, unencrypted email. Do not provide your username and password to the Portabl website or apps to others. If you become aware of any suspicious activity associated with your online account on the getPortabl.com website, contact us immediately at firstname.lastname@example.org.
Portabl’s Services, including our website, and web and mobile apps, are not directed to children. We do not knowingly collect personal information through the Services from children younger than 18 years of age. If a parent or guardian becomes aware that his or her child younger than 18 has provided us with personally identifiable information without his or her consent, he or she should contact us at email@example.com. If we become aware that we have unknowingly collected personally identifiable information from a child younger than 18 years of age, we will make reasonable efforts to delete such information from our records.
We maintain offices and facilities in the United States, and personal information may be transferred to the United States or other locations outside of your state, province, or country of residence, where privacy laws may not be as protective as those in the state, province, or country you resides.